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Community Health Workers*


Promotora Policies and Procedures (PDF)

This 24-page tool provides sample guidelines that a health center or program might use when working with promotoras. It was developed by and for the Gateway Community Health Center diabetes program in Laredo, TX, but particulars can be tailored for use at different sites. It describes the potential role of a promotora and promotora coordinator for a diabetes self management program. It also provides sample standing orders for promotoras, sample responsibilities, a competency checklist, a promotora evaluation, sample documentation guidelines, and other useful information.

Author site: Gateway Community Health Center I 2003

Related Links

  • For more program management & implementation materials: Click here
  • For other tools related to staff training and methods: Click here
  • For other tools related to systems to support organizational capacity: Click here
  • For other tools related to general program administration: Click here
  • For other tools related to community health workers*: Go back

*Community health workers (including lay health workers, lay health educators, promotoras and coaches)

The Diabetes Initiative was a national program of the Robert Wood Johnson Foundation from 2002 to 2009.
Archived in 2009, this site is a repository for information and resources gathered over the course of the Initiative.